Email capture, leads and Klaviyo

Turn try-ons into leads: email-collection policies, the Leads page, CSV export and the Klaviyo integration.

Email collection policies

In Settings → Email collection, decide when shoppers are asked for an email: never, after a selected number of try-ons, or before the first try-on. Marketing consent is a separate opt-in checkbox the shopper ticks themselves — an email alone never subscribes anyone.

The Leads page

Every captured email appears on the Leads page with that shopper’s product history — expand a row to see what they tried. Click Export CSV to drop the full list into Klaviyo, Mailchimp or Shopify Email.

Klaviyo

Connect your account under Integrations → Klaviyo. Prehook then keeps a profile snapshot per shopper email (the products they tried, liked and purchased, with titles, prices and images) and fires events the moment a shopper completes a try-on, so you can build flows and product-grid emails from real try-on intent. Shoppers are added to your list only once, and only when they ticked the marketing opt-in.

Allow a few seconds after a try-on before judging a Klaviyo profile — events are ingested asynchronously.